Last updated: October 7, 2026.
We at Reliablesoft want you to be completely happy with any course or service you buy from us. If you have a question, concern or problem, please let us know. Replies to your purchase email land directly in our inbox.
Refunds For Online Courses
You can request a refund within 60 days of your purchase date.
If, for any reason, you are not happy with your course, please contact us first (replying to your purchase email is enough) and give us a chance to put things right. If we cannot resolve your issue, we will issue a refund.
If you cannot follow the course because of a technical issue, contact us first so we can help you fix it. If we are unable to resolve it, we will issue a refund.
If you have downloaded the course material or earned a certificate, the course is no longer eligible for a refund.
Our 60-day policy lets students learn risk-free, but we also need to protect our business from fraud. We reserve the right, at our sole discretion, to limit or deny refund requests where we believe there is refund abuse.
To request a refund for an online course, please complete and submit a refund form.
Refunds For Digital Marketing Services
Our digital marketing services are custom work carried out for each client, so refunds for services work differently from course refunds.
If you are not happy with the service you received, please contact us before requesting a refund. We will review the work with you and do our best to put things right.
If you cancel before any work has started, we will refund you in full. Work that has already been delivered is not refundable. If you cancel part way through, any amount paid for work not yet delivered may be refunded at our discretion.
Results such as rankings, traffic or sales depend on factors outside our control, including search engine and platform updates, so we do not offer refunds based on results.
Third-party costs paid on your behalf, such as advertising spend or tool subscriptions, cannot be refunded by Reliablesoft.
How Refunds Are Paid
Approved refunds are sent to the original payment method. The refund process usually takes 5-10 business days, depending on your financial institution, but in some cases it can take up to 30 days to appear in your account. If more than 10 business days have passed since we processed your refund, please contact your bank directly to check its status.
